Dis-Chem has been ironing out kinks in the government’s coronavirus vaccine appointment system by sending SMS reminders to people scheduled to receive jabs at its sites, reported Business Day (1 June 2021).

Dis-Chem’s decision to send SMS reminders has dramatically reduced the no-show rate, which was as high as 80% early last week.

While vaccination sites cannot choose who to inoculate, they can access the system to send reminders to people who have already been assigned an appointment.

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